Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your computer, mobile device or browser when you visit a website. Cookies help websites recognise your device and remember information about your visit.

Some cookies are temporary and disappear when you close your browser, while others remain on your device for a period of time to improve your future browsing experience.

We may also use local or campaign-based cookies which may automatically expire once a promotion or campaign ends.

2. How CARGURU Technology Uses Cookies

We use cookies to improve our services and enhance your experience on our website.

Some cookies are strictly necessary for certain website functionalities to work properly, while others help us analyse website traffic, improve performance and personalise your browsing experience.

3. Types of Cookies We Use

Functional Cookies Functional cookies are used to:

• remember your login details;
• maintain account session security;
• remember your preferences and settings;
• ensure website consistency across devices and sessions;
• enable essential platform functions including bidding, account access and payment-related features.

Performance Cookies Performance cookies are used to:

• improve website performance;
• enhance user experience;
• analyse how users interact with our website;
• identify technical issues and optimise platform speed and functionality.

Targeting and Marketing Cookies Targeting cookies are used to:

• allow sharing and interaction through social media platforms;
• customise advertisements and promotional content;
• provide relevant marketing communications;
• send reminders relating to incomplete registrations, enquiries, bookings or transactions;
• measure effectiveness of campaigns and advertisements.

4. Examples of How Cookies Are Used

Cookies may be used for purposes including:

• enabling secure login and account authentication;
• supporting bidding and transaction-related functionalities;
• remembering information previously entered by users;
• improving website responsiveness and speed;
• measuring website traffic and usage patterns;
• analysing user behaviour to improve our services;
• improving customer experience and platform usability;
• maintaining security and fraud prevention measures.

Certain features and services may not function properly without cookies.

5. Managing Cookies

If you choose to disable or reject cookies, some parts of the website may not function correctly.

For example, you may experience limitations with:

• login sessions;
• saved preferences;
• bidding functions;
• account access;
• payment features;
• shopping or booking-related functionalities.

You may manage or delete cookies through your browser settings.

For more information on managing cookies, please refer to your browser provider’s “Help” section or visit: www.aboutcookies.org

6. Personal Data

To the extent that cookies collect or process personal data, such personal data will be processed in accordance with our Personal Data Protection Notice and applicable laws and regulations in Malaysia.

7. Third-Party Cookies

Certain third-party services integrated into our website may place cookies on your device, including:

• analytics providers;
• advertising platforms;
• payment gateways;
• embedded media services;
• social media integrations.

We do not control third-party cookies and recommend reviewing the respective privacy and cookie policies of those third parties.

8. Policy Updates

CARGURU Technology reserves the right to update or amend this Cookie Policy from time to time without prior notice.

Any updates will be published on our website.

9. Contact Information

Customer Support
Phone Number: +60 11 4009 2336
Email Contact: support@carguru.com.my

Headquarters / Registered Address
CARGURU Technology Sdn Bhd, PT61171, Jalan Meranti Jaya, Taman Meranti Jaya, 47120 Puchong, Selangor

Website
www.carguru.com.my

10. Conflicts

In the event of any conflict between this English language Cookie Policy and its corresponding Bahasa Malaysia Cookie Policy, the terms in this English language Cookie Policy shall prevail.